How Wallet Data Is Used in Indonesia
We use the details needed to open and protect your account, confirm phone ownership, record wallet status, and match a transaction to the correct account. When you choose DANA, OVO, GoPay or QRIS, we may receive payment references and status results rather than your wallet password.
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Bank transfer and virtual account records can include a reference connected with BCA, BRI, Mandiri or BNI. We also record device details, sign-in times, account actions and preferences so we can investigate an unusual login or a disputed cashier entry. Our Privacy Policy applies to these
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handling steps and to requests about them. Access or eligibility depends on local law, and where local law permits, we use the policy shown on this page for your account relationship. We do not ask you to send a wallet PIN through support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.